FAQ

What types of lawn care equipment do you offer?

Barch provides a diverse range of high-quality lawn care equipment, including both electric and gas-powered mowers. Our product lineup features innovative models such as the Cub Cadet CC30E and CC30H, designed to enhance efficiency and ease of use for homeowners.

What are the benefits of using electric mowers?

Electric mowers, such as those offered by Barch, provide several advantages including zero emissions, reduced noise levels, and lower maintenance costs compared to gas-powered alternatives. Additionally, many electric models feature battery-powered operation, allowing for greater convenience and ease of use.

How do I maintain my lawn care equipment?

Proper maintenance of lawn care equipment is essential for optimal performance. Regularly check and clean the blades, ensure that the battery is charged (for electric models), and inspect the fuel system (for gas models). Following the manufacturer's guidelines for maintenance will extend the lifespan of your equipment.

What is your return policy?

Barch has a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, and in their original packaging. Customers are required to contact us to initiate the return process.

How long does shipping take?

Shipping typically takes between 3 to 7 business days, depending on the destination and time of year. Barch offers free shipping on all orders, and we aim to process orders within 1-3 business days after receipt.

What should I do if my order arrives damaged?

If your order arrives damaged or if you receive the wrong item, please inspect the package immediately and contact us. We will evaluate the issue and work to resolve it promptly, ensuring customer satisfaction.

Do you offer exchanges?

Exchanges are available for products that are damaged, defective, or the wrong size. Customers should contact us directly to initiate an exchange process.

What payment methods do you accept?

Barch accepts various payment methods, including major credit cards and other secure payment options. Please refer to the checkout page for a complete list of accepted payment methods.

How can I contact customer support?

For any inquiries or assistance, customers can reach out to our support team via email at contact@barch.shop or by calling +15805665544. We are committed to providing timely and effective support to our customers.